Attendance Policy

MUD students are expected to treat class responsibilities in a professional manner. This includes arriving in class on time and being prepared for the day’s assignment. MUD instructors and staff expect each student to be in the classroom, with the station set up and ready for work at the beginning of each class. As graduation requirements are partially based on attendance, students must avoid incurring absences and tardies. A tardy is defined as arriving late for the start of class, arriving late after a break, arriving late after lunch, or leaving class early. All tardiness will be rounded up to the nearest hour.

Cancellation of Class

On occasion, a class may be cancelled due to unforeseen circumstances such as severe weather, illness, or events beyond the control of the school. In the event of a class cancellation, the hour will be made up on the next available opportunity at the school’s discretion. This may include evenings or weekends, the makeup periods will continue until all hours have been made up.

Probation and Termination Policy

All MUD students are expected to maintain specific standards regarding grades and attendance. Students who fail to meet these standards will be placed on probation and may be terminated from the school. At the discretion of the administration, a student may be placed on probation or dismissed, and the enrolment terminated, for violating the school’s published Rules of Conduct. Violations include, but are not limited to: being under the influence, consuming, selling, or possession of drugs or alcohol on school premises; exhibiting disobedient or disrespectful behaviour to another student, administrator or faculty member; violating local laws, or failure to meet financial obligations. If the student is terminated, MUD will calculate a refund. Please refer to the Cancellation and Refund Policy.

Rules of Conduct

At Make-up Designory (MUD) we know that the students, instructors, and administrators who meet together in our school today are the professional who will be working together in the future. The is why we work hard to maintain an atmosphere of respect and courtesy. We ask our students to treat their school environment as a working environment and maintain proper personal and professional hygiene to maintain their workstations and classroom at a professional level of presentation. Students are required to clean their equipment, stations and mirrors at the end of each day of class. In addition, each instructor will outline any additional rules that are pertinent to his or her classroom, including cell phone usage, eating in class, chewing gum, and more.

MUD conducts active, hands-on programs in a rigorous professional environment. In order to maximise the learning process, we require all students to work and to model. When a student is an artist, he or she will approach his or her assignment as though he or she is working on a real job. This includes maintaining a high standard of courtesy and professionalism, keeping tools and the station clean, being aware of the model’s comfort and ability to breathe, and keeping the model’s clothing protected with a cover cloth. When modelling, a student will remain still and quiet and will cooperate with the artist’s request without dispensing opinions or advice.

On our campus, MUD students may dress casually, but are expected to maintain the same level of decorum that they would exhibit in a professional working environment. In keeping with safety considerations, we ask that students refrain from wearing open-toed or platform-style shoes. When students are modelling, their faces are the artist’s canvas. For this reason, we ask that students remove all facial hair (excluding eyebrows). Students may also be asked to remove a facial piercing, due to a course project or requirement. In addition to these guidelines, students must observe and abide by all of the rules set forth in our Safety Manual.

Students are required to complete homework assignments in addition to daily class assignments. Each instructor will assign the homework, along with its due date. Homework turned in on time will receive full credit. Homework turned in late will receive half credit. If a student is absent on the day homework is due, he or she may turn in the assignment for full credit on the first day back from the absence. During a course, a MUD instructor will provide each student with performance assessments. These assessments provide instructors and students with a forum in which to meet and discuss areas of concern. If the student is missing assignments or tests or has missed class time, the instructor will provide him or her with a plan to help get caught up and additional practice or testing periods can be scheduled. Students who are required to make up missed assignments, tests or times are encouraged to do so while they are still attending class.

Each MUD student must read and accept these written Rules of Conduct.

Cancellation & Refund Policy

Students may withdraw from a course after instruction has started and receive a pro-rated refund for the Unused portion of the tuition as well as other refundable charges if the student has completed 30% or less of the course or program. The kit fee will not be refunded, as it will have been opened and used during this time.

If any tuition exceeded 30% of the course or program, there will be no refund applicable to tuition fees or kit fees. In this case, the student’s Last Day of Attendance (LDA) is the date from which the school will calculate the pro-rated refund. The student will be charged for all days up to, and including the LDA. The LDA is defined as the last day the student attends the course. All refunds will be paid within 30 days of the date of termination. Should MUD cancel or discontinue a course or educational program, the school will issue an appropriate refund of all charges.

All refunds will be made within 30 days of the cancellation date.

Should the student opt to cancel the entire training program/course before the first day of attendance then the following will apply:

  • A cancellation period longer than 30 business days ’ notice will have a full refund of the course and kit fee.
  • Cancellation within the 30 business day period before the course/program commences, but longer than 2 weeks (14 business days) will have a refund of 50% of the course and kit fee.
  • A cancellation period of fewer than 2 weeks (14 business days) prior to the start date will have no refund for the course fee, but a full refund for the kit fee.
  • All refunds will be made 30 days after the course LDA / cancellation date.

Cancellation Policy MUD Courses



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